【高情商在工作场合中非常重要】

Nearly all HR managers sayemotional intelligence important

(Feb.28, 2017, /staffingindustry.com/)Professionalscan rely on their emotional intelligence to deal with the variety ofpersonalities and challenging situations they encounter at work, according toresearch by OfficeTeam, a division of Robert Half Internaional Inc. (NYSE:RHI). When employees take emotions into account, they make better decisions,communicate more diplomatically and resolve issues faster regardless of who orwhat comes their way.

Nearly all HR managers and workers surveyed, 95% and99% respectively, said it's important for staff to havehigh emotional intelligence. More than one in five employees, 21%, believe EQis more valuable in the workplace than IQ, and 65% said the two are equallyimportant.

Three in 10 HR managers, 30%, feel most employers puttoo little emphasis on emotional intelligence during the hiring process, and43% identified increased motivation and morale as the greatest benefit ofhaving emotionally intelligent staff.

What companies use to gauge job applicants' EQ:

·Reference checks: 70%

·Behavioral-based interviewquestions: 55%

·Personality/psychometrictests: 32%

·Don't gauge candidates' emotional intelligence:15%

The surveys were developed by OfficeTeam and conductedby independent research firms. They include responses from more than 600 HRmanagers at companies with 20 or more employees, and more than 800 workersemployed in office environments in the US and Canada.

据最近一项研究表明，情商高的专业人员在与人打交道或者应对挑战时候，都有着较大的优势。拥有较高情商的员工在面对问题和紧急情况时，他们会更迅速的做出决策，并且以委婉的方式与对方进行沟通，以达到快速解决问题的目的。

接受调查的95%的人力资源经理和99%的员工都认为高情商非常重要。超过五分之一（21%）的员工认为在职场中，情商比智商更富有价值，而65%的人认为两者同等重要。调查表明，30%的人力资源经理认为大多数雇主在招聘过程中对应聘者情商的强调太少，43%的人认为情商在提升员工的积极性和士气时最有价值。

受访公司是如何衡量求职者情商的呢？

·背景调查：70%

·基于行为的面试问题：55%

·性格/心理测试：32%

·未衡量候选人的情绪智力：15%

该调查由OfficeTeam发起，并由其他独立研究机构进行。受访对象包括来自美国和加拿大规模在20人及以上的公司。

（翻译：刘筱晨）

来源：

http://www2.staffingindustry.com/site/Editorial/Daily-News/Nearly-all-HR-managers-say-emotional-intelligence-important-study-finds-41166